Frequently Asked Questions

Who do I contact to determine eligibility for CEU/PDU?

For help with CEU/PDU eligibility, or other registration questions, please contact:

East Texas A&M University

Center for Professional Development [email protected]

Phone: 903-886-5089

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Do continuing education courses count for college credit?

No, our courses are not geared toward college credit. However, some courses may be eligible for Continuing Education Units (CEU) or Professional Development Units (PDU).

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What are continuing education courses?

Continuing education courses are designed for personal and professional development. Generally, adults taking continuing education courses are working toward a personal and professional goal, such as gaining a new workplace skill, advancing a career, or simply learning to stimulate intellectual growth.

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What happens when I finish a course?

When you successfully complete the course by passing the final exam, your certificate of completion will be available for download in your online classroom.

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How does the final exam work?

While you have one attempt to pass the final exam, you do have the option to save, review and even print your answers prior to submitting. If you do not pass the final exam, you can contact the Student Support department for available options.

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How are the courses graded?

Your course grade depends solely on passing a final multiple-choice exam on the first attempt. While lessons include assignments and quizzes, they are not mandatory and will not impact your grade. The minimum passing score for the final exam is 65.

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What if I need help after enrolling?

If you have course content-related questions, Instructor-Led courses feature a “Discussion Area” where you can engage with your instructor. Any questions regarding drops, transfers, refunds, progress reports, or password and email changes are handled by our Student Support department.

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How do Self-Paced Tutorial courses work?

Self-Paced Tutorial courses are open enrollment, meaning you can enroll and start a course any time it is convenient. After enrolling, you will receive all lessons immediately and have three months access to complete the course content. Self-Paced Tutorial courses do not have extensions.

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Are extensions available for Instructor-Led courses?

At the end of the two-week final exam period, an additional 10-day extension is automatically provided to finish any remaining course material. No additional extensions are provided beyond these 10 days.

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How do Instructor-Led courses work?

Instructor-Led courses operate on a rolling monthly basis, with four available start dates. After enrolling, you will receive new lessons on a set schedule over a six-week period. Two lessons are released each week — one on Wednesday and one on Friday. The final exam is released consecutively with the 12th lesson. You will then have two weeks to complete the exam.

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What is the difference between “Instructor-Led” courses and “Self-Paced Tutorial” courses?

Instructor-Led courses are designed for structured group learning. These courses feature an instructor-moderated discussion board so you can interact with your session cohort. Self-Paced Tutorial courses are designed for completely independent learning, without instructor moderation or group discussion.

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Are courses with a session start date different than those that do not?

Yes. If a course has a session start date, this is an “Instructor-Led” course. Courses without a session start date are “Self-Paced Tutorial” courses.

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Do the courses run on a semester or quarterly calendar system?

Neither. Our courses were designed for flexible enrollment, meaning you can enroll any time of the year. However, courses may have a specific session start date.

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Where can I learn about course content, syllabus, prerequisites, and other requirements prior to enrolling in a course?

This information will be located on the course details page.   

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What can I expect from an online course?

While content will vary depending on the subject, all courses feature instructional text and a final exam. Many courses also include supplemental learning material, such as assignments, quizzes, audio, video, infographics, and hands-on labs.

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Do I have to attend a classroom in-person to take a course?

No. Our courses are entirely online. You can work on course material wherever and whenever you have Internet access.

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Contact Us

  • P.O. Box 3011
  • Commerce, TX 75429-3011
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