Mail Your Documents
ISSS Guide :: Mailing Documents
If you have NOT received a confirmation from your DSO indicating your document is available for pickup, please DO NOT request shipment at this time. Ordering shipment prior to receipt of this notification can delay the processing/shipment of your documents.
The ISSS uses an express mail service (Eshipglobal) that will allow students to receive their documents within the U.S. or outside the U.S. (I-20, receipt notice, EAD card) through FedEx or DHL shipping. This service is at the expense of the student. Shipments are processed and mailed within 2-5 business days once we receive notification.
If you experience any difficulty in registering and processing the shipment, please use the “Help” link in the site for step-by-step instructions. If you have additional questions about how to use this service, please e-mail [email protected].
If you have NOT received a confirmation from your DSO indicating your document is available for pickup, please DO NOT request shipment at this time. Ordering shipment prior to receipt of this notification can delay the processing/shipment of your documents.
Students in the U.S. may have their documents mailed to them within the U.S. mailing through USPS Priority Mail (Insured/Uninsured).
- This mailing option has a general delivery time of 2-5 business days (Monday through Friday).
- Please allow the ISSSO up to 2 business days (Monday through Friday) to process your shipment.
- Students requesting their EAD card may choose the EAD CARD USPS Priority Mail Insured for a cost of $14.00.
- This option includes insurance of up to $500 in case the EAD card is lost in transit.
- USPS terms and conditions apply to all insurance claims. Please read over USPS terms and conditions.