A&M-Commerce Faculty Member’s Analysis of Southwest Airlines Meltdown published in Star-Telegram

A woman looks at the viewer while leaning casually in a chair with a football

A&M-Commerce faculty member Brandy Runyan was featured in a Fort Worth Star-Telegram article about the recent Southwest Airlines scheduling crisis that resulted in a majority of flights being canceled amid the holiday travel rush.

As a public relations professional and founder and CEO of Black Diamond PR & Sport Management Firm in Dallas, Runyan provided insight into the airline's potential to overcome the fiasco, which sent stocks plummeting and tarnished the company's hard-earned reputation for reliability and customer service.

Runyan is an ad interim assistant professor for the undergraduate sport and recreation management program at A&M-Commerce.

Read the full article at the Fort Worth Star-Telegram website. Learn more about Runyan and the Department of Health and Human Performance at A&M-Commerce.